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Customer Service Order Status

Ordering & Shipping

Order Status

The status of your order is supplied by billabong.eu. It represents the progress of your order between the time it is placed and the time it ships from our warehouse. To find the status of your order:

 

  • Check your email - We send you regular emails regarding the status of your order.
  • Visit our Order Status page - Click here to check your order status online at any time.
  • Contact us - If you still have questions about your order, please contact us at 800-435-9917 or via email.

 

Please note:

 

Order information may take up to 1 hour after your order is placed before it is displayed in your order history. 

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        FAQ

        This section allows you to get an immediate answer to our most frequently asked questions.