Due to delivery challenges, your delivery might be delayed - More info
Due to the new post Brexit trading rules, some additional requirements now have to be met to ensure that parcels can reach their final destination without custom clearance issues. We are experiencing some delays to our deliveries. Please know that our logistical teams are doing everything they can to deliver your order as quickly as possible
Our customer service is currently very busy and is doing its best to respond to you as quickly as possible. In order to help our team deal efficiently with your request, we advise you to not send us multiple messages. Thank you for your understanding and patience during this period.
Can't find the answer you're looking for in our FAQs?
Do not hesitate to contact us by filling in the contact form below. Please do not enter sensitive or confidential information in the form.
Your satisfaction is our priority and we’re committed to answering all your questions within 48-72 business hours*. In order to be able to guarantee these deadlines, we kindly ask you to send us a single detailed request.
*Excluding French public holidays